GSD Navigation

Testimonials

Testimonials

Dear Pauline
 
I have just returned form touring France and I would like to take this opportunity to thank you
for the work you carried out on setting up  the French disc and the caravan sites on my 2610.  It worked perfect all due to you.
 
Again Many thanks
 
Bernard Flynn, July 2007

Hi Pauline, thank you so much for your help, I really appreciate it. I will continue to recommend you guys to anybody I think will be interested. I really couldn't imagine better customer service.

S. Lack, June 2007

Since my first contact with GSD Navigation I have been impressed with the friendly and helpful attention I have received. In this day and age it is common that companies consider customer satisfaction is not a requirement. It is therefore refreshing to deal with a company that really does give an excellent customer service. It is our intention to advise Garmin of your suberb service. I just wish we were not so far away from you!
Best wishes
Bob and Jan, June 2007


Can anyone remember what excellent Customer Service was in the 'old days'? Well it doesn't seem to be the norm nowadays does it? Words like 'sorry I can't help you' is standard in many shops/stores. So I was beyond thrilled when I bought my Garmin C320 in April 05, after a great deal of research. I rang Garmin and they said GSD Navigation in Aldermaston was the nearest distributor to me. I had been to a companies in the local area and no one was particularly helpful as they couldn't demonstrate what the Garmin acutally did. What was the point I thought of spending money on an item you couldn't see working! Beyond me.

My worries were over the day we walked into GSD. Sit down have a cup of coffee and tell me how I can help was the first thing they said. I nearly fell over!! They explained the different units to us and showed us exactly how they worked and even took us for a test drive.
I rang in for phone support shortly after I took Gladys home as I couldn't work out something (hadn't read the manual!!) and they couldn't have been more reassuring on the phone and I was able to get to my destination without getting hidiously lost!

I have recently been back so my Garmin (Gladys is actually her name!) could be loaded with French maps and postcodes (am completly computer illiterate!!) the staff could not have been more helpful and friendly. Many thanks to you all at GSD for making my driving a joy and not a hassle and always being brilliant on the phone. You stars!!

Viscountess Villiers, August 2006
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Dear Denise & all staff........
Extremely pleased with goods and your outstanding, dedicated, professional service, cant thank you enough.
We have recommended you to all friends, relatives, colleagues etc and publicised your services on a members only forum, 10,000 +
Best wishes to you all

Marc & Katrina, July 2006
(Morriston, Swansea)

Dear Sir
I felt compelled to write a short note thanking your company for the excellent service you have provided. Having recent purchased a new motor bike fitted with a Garmin 2610 GPS. I found myself short of the relevant accessories to use in a car. A search of the net found your comprehensive web site. I phoned and spoke with Guy who was very helpful, not only did he have the accessories I required but at a very competitive rate. He promised to dispatch that day for next day delivery. They arrived 0930am next morning. He also assisted and advised on soft ware up grades. His technical knowledge and courtesy are a credit to your company and should be commended. Such service is sorely lacking in British retailing and I would not hesitate to use or recommend your company again.
Many thanks

Yours faithfully

Andy Mitchell, May 2005
Woodford
IMPORTANT
For non uk mainland deliveries (eg Ireland/Isle of Man etc) Please call the order line as separate delivery rates may apply. 
Many Thanks!
The GSD Team

 
Order Notes

1/ When ordering a product with us please remember to give the address your card is registered to, and if necessary a seperate billing address.
2/ Please leave a contact number as we may need to contact you regarding your order, be assured we will not distribute it and we do not cold call!
Many Thanks!
The GSD Team