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Gables, Maidenhatch, off Dark Lane, Tidmarsh. tel: 0118 9744781 or 9710630 info@gsdnav.co.uk Existing members can log in or new members can register. basket total: £0.00 items in basket: 0 |
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TestimonialsTestimonials Dear Pauline
I have just returned form touring France and I
would like to take this opportunity to thank you
for the work you carried out on setting up the
French disc and the caravan sites on my 2610. It worked perfect all due to
you.
Again Many thanks
Hi Pauline, thank you so much for your help, I really appreciate it. I will continue to recommend you guys to anybody I think will be interested. I really couldn't imagine better customer service. S. Lack, June 2007 Since my first contact with GSD Navigation I have
been impressed with the friendly and helpful attention I have received. In this
day and age it is common that companies consider customer satisfaction is not a
requirement. It is therefore refreshing to deal with a company that really does
give an excellent customer service. It is our intention to advise Garmin of your
suberb service. I just wish we were not so far away from you!
Best wishes
Bob and Jan, June 2007 Can anyone remember what excellent Customer Service was in the 'old days'? Well it doesn't seem to be the norm nowadays does it? Words like 'sorry I can't help you' is standard in many shops/stores. So I was beyond thrilled when I bought my Garmin C320 in April 05, after a great deal of research. I rang Garmin and they said GSD Navigation in Aldermaston was the nearest distributor to me. I had been to a companies in the local area and no one was particularly helpful as they couldn't demonstrate what the Garmin acutally did. What was the point I thought of spending money on an item you couldn't see working! Beyond me. My worries were over the day we walked into GSD. Sit down have a cup of coffee and tell me how I can help was the first thing they said. I nearly fell over!! They explained the different units to us and showed us exactly how they worked and even took us for a test drive. I rang in for phone support shortly after I took Gladys home as I couldn't work out something (hadn't read the manual!!) and they couldn't have been more reassuring on the phone and I was able to get to my destination without getting hidiously lost! I have recently been back so my Garmin (Gladys is actually her name!) could be loaded with French maps and postcodes (am completly computer illiterate!!) the staff could not have been more helpful and friendly. Many thanks to you all at GSD for making my driving a joy and not a hassle and always being brilliant on the phone. You stars!! Viscountess Villiers, August 2006 __________________ Dear Denise & all staff........ Extremely pleased with goods and your outstanding, dedicated, professional service, cant thank you enough. We have recommended you to all friends, relatives, colleagues etc and publicised your services on a members only forum, 10,000 + Best wishes to you all Marc & Katrina, July 2006 (Morriston, Swansea) Dear Sir
I felt compelled to write a short note thanking your company for the
excellent service you have provided. Having recent purchased a new motor bike
fitted with a Garmin 2610 GPS. I found myself short of the relevant accessories
to use in a car. A search of the net found your comprehensive web site. I
phoned and spoke with Guy who was very helpful, not only did he have the
accessories I required but at a very competitive rate. He promised to dispatch
that day for next day delivery. They arrived 0930am next morning.
He also assisted and advised on soft ware up grades. His technical knowledge and
courtesy are a credit to your company and should be commended. Such service is
sorely lacking in British retailing and I would not hesitate to use or recommend
your company again.
Many thanks
Yours faithfully
Woodford |
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